Privacy Notice
This notice explains what happens to the details you send through the inquiry form on this website: what is collected, why, who receives it, how long it is kept and which rights you have.
It applies to engineers, buyers and anyone else who contacts [Legal entity name, to be confirmed] through this site.
Who Is Responsible for Your Information
The organisation responsible for the information sent through this website is [Legal entity name, to be confirmed], registered at [Registered address, to be confirmed]. It decides how inquiry details are used and is the contact point for any question or request about them. You can reach it about privacy matters at [Privacy contact email, to be confirmed]. If the entity is required to appoint a representative in the UK or the EU, that representative is named here: [Representative, if required, to be confirmed].
This notice covers the inquiry form on this website and the correspondence that follows from it, including email and, if you choose to use it, WhatsApp. It does not cover other websites linked from this one, which have their own privacy notices and are run under their own responsibility.
Legal review
this notice is a structured draft with placeholders. It must be reviewed by a qualified adviser against the laws that apply to the entity and its visitors before publication.
What the Inquiry Form Collects
The form asks for the four items listed below. File uploads are not enabled on the form, so no drawings or documents are received through it. Technical data that the form service or web server records with a submission, such as the time of sending or an IP address, is listed in the last row. If you later send files by email or another agreed channel, they are handled as project correspondence under this notice.
| Item | Required | Used for |
|---|---|---|
| Name | Yes | Addressing you in the reply and identifying your inquiry |
| Email address | Yes | Replying to your inquiry and the correspondence that follows |
| WhatsApp number | No | Contacting you by WhatsApp, only if you provide a number |
| Project details | Yes | Understanding the part or question so it can be answered |
| Technical submission data | Recorded automatically | [Data items and purpose, to be confirmed] |
Keep it to your project
please avoid entering personal details about other people, or confidential drawing content, in the project details field.
Why Your Details Are Used and on What Basis
Inquiry details are used to answer your question, prepare a quote if you ask for one, and handle the correspondence and any order that follows. Under the UK GDPR and the EU GDPR, each use needs a legal basis. The bases expected for this website are listed below; their final wording depends on the legal review: [Legal bases, to be confirmed].
steps taken at your request before a possible contract.
performing a contract, and keeping records the law requires.
legitimate interests, where these do not override your rights.
only with your separate consent: [Whether marketing messages are sent, to be confirmed].
Automated decisions with legal or similarly significant effects on you: [Whether any are made, to be confirmed]. If a new use of your details is planned, this notice is updated before the details are used for it, and where that new use relies on consent, your consent is asked for first.
Who Receives Your Information
Inquiry details are read by the people who answer inquiries and handle the resulting project: [Roles with access, to be confirmed]. They are also processed by service providers that run the form, email and website hosting for the entity: [Form-processing, email and hosting providers, and the terms that limit their use of your details, to be confirmed]. If you choose to communicate by WhatsApp, your messages are also handled by WhatsApp under its own terms.
Details may be disclosed where the law requires it, for example in response to a valid request from a public authority. [Statement on selling or sharing details for advertising, to be confirmed]. Because the entity and some providers may be located outside your country, your details may be transferred internationally; the countries involved and the safeguards used are stated here: [Countries and transfer safeguards, to be confirmed].
How Long Your Details Are Kept
Details are kept only as long as they are needed for the purpose they were collected for, and are then deleted or anonymised. Different records need different periods, so the periods are stated by record type below. Where the law sets a minimum period, for example for accounting records linked to an order, that period applies to the records concerned.
Inquiries that do not lead to an order: [Retention period, to be confirmed].
Correspondence and records linked to an order: [Retention period, to be confirmed].
Technical submission data: [Retention period, to be confirmed].
Copies held by service providers: [Provider retention and deletion terms, to be confirmed].
Earlier deletion
you can ask for your details to be deleted before the period ends. The next section explains how to make that request.
Your Rights
If the UK GDPR, the EU GDPR or a similar law applies to you, you can ask to see the personal details held about you, have them corrected, have them deleted, restrict or object to their use, and receive a copy in a portable format. Where a use relies on your consent, you can withdraw it at any time; this does not affect use before the withdrawal. Some rights have conditions, for example where the law requires a record to be kept.
To make a request, write to [Privacy contact email, to be confirmed] and include the email address you used for your inquiry, so the request can be matched. You may be asked to confirm your identity. A reply is given within the period the applicable law sets. You also have the right to complain to a data protection authority, such as the Information Commissioner's Office in the UK or the authority in your EU country.
Cookies and Analytics
The cookies and analytics tools used on this website are listed here: [Cookies and analytics tools, to be confirmed]. Cookies that are strictly necessary for the site to work do not need consent. Analytics, advertising and similar cookies may need your consent first, depending on the tool and the rules that apply to you; where consent is needed, it is asked for through a choice you can change later: [Consent tool, to be confirmed].
Necessary cookies
[List and purpose, to be confirmed].
Analytics
[Tool, data collected and retention, to be confirmed].
Embedded content
[Third-party content such as maps or video, to be confirmed].
Legal review
cookie and analytics statements must match the tools actually installed on the published site, checked at the time of review.
Contact and Changes to This Notice
For any question about this notice or about your details, contact [Legal entity name, to be confirmed] at [Privacy contact email, to be confirmed] or by post at [Registered address, to be confirmed]. If this notice changes, the new version is published on this page with its date, and earlier versions are available on request. Version date: [Date of this version, to be confirmed].
Ask About Your Information
To ask about details you have sent, or to make a request, write to [Privacy contact email, to be confirmed], or use the form and say that it is a privacy request.
Sales contact (pending)
Name, role and photo to be confirmed
Drawings are optional for an initial discussion.
Start with the information you have; file exchange can be arranged afterward.
Name to be confirmed
Sales, company name to be confirmed
- Include the email address you used, so the request can be matched to your inquiry.
Project Inquiry
Fields marked are required.